Privacy Policy
1.- Data Controller
- Controller: MIKELI S.L.
- Tax ID (NIF): B39657838
- Address: Paseo Pereda 36, bajo, 39004. Santander, Cantabria, Spain.
- Contact Email: administracion@mikeli.es
- Telephone: +34 942 22 36 69
- Data Protection Officer: [DPO CONTACT DETAILS, IF ANY]
MIKELI S.L. (hereinafter, the Controller) processes personal data provided by users through this website in accordance with Regulation (EU) 2016/679, General Data Protection Regulation (GDPR), Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), and applicable regulations.
2.- Processed Data and Method of Collection
The Controller may process data provided directly by the user through forms, email, telephone, or other channels enabled on the website. These may include identifying and contact details, the content of the query or request, and any other information the user decides to provide.
Likewise, when browsing the website, technical and navigation data may be obtained through cookies or similar technologies, as informed in the Cookie Policy.
The user declares that the data provided is truthful, accurate, complete, and up to date. If providing data of third parties, the user declares to have sufficient legal standing to do so and undertakes to inform them of this Privacy Policy.
3.- Purposes and Legal Bases
Data will be processed exclusively for the purposes applicable in each case:
| Purpose | Legal Basis |
|---|---|
| Attend to queries, requests for information, or petitions received through contact channels. | Consent of the data subject or application of pre-contractual measures requested by them. |
| Manage the contractual relationship, orders, service provision, billing, and subsequent customer care, where applicable. | Execution of a contract and compliance with legal obligations. |
| Send commercial communications by electronic means regarding own products or services. | Consent; or legitimate interest when a prior contractual relationship exists and applicable legal requirements are met. |
| Ensure security, prevent fraudulent use, and maintain the technical operation of the website. | Legitimate interest of the Controller and, where applicable, compliance with legal obligations. |
| Analyze website usage through analytical or advertising cookies. | Consent, obtained through the cookie configuration panel. |
Automated decisions that produce legal effects or significantly affect users will not be adopted, unless explicitly informed and backed by a valid legal basis.
4.- Data Retention
Data will be retained for the time necessary to fulfill the purpose for which it was collected and, subsequently, for the periods necessary to meet potential legal liabilities.
In particular:
- Queries will be retained for as long as necessary for their management and follow-up.
- Data linked to a contractual relationship will be retained while it remains in force and during the applicable statutory limitation periods.
- Data processed for commercial communications will be retained until consent is withdrawn or the right to object is exercised.
5.- Recipients and International Transfers
Personal data will not be communicated to third parties, except when necessary to comply with a legal obligation, execute the relationship requested by the user, or when the user has provided their consent.
Providers who render services to the Controller, such as web hosting, email, IT maintenance, customer management, payment gateway, or web analytics, may access the data. These providers will process the data following the Controller’s instructions and with the required contractual guarantees.
[INDICATE, IF ANY: SPECIFIC RECIPIENTS AND PURPOSE OF THE COMMUNICATION.]
[INDICATE, IF ANY: INTERNATIONAL TRANSFERS, DESTINATION COUNTRY, PROVIDER, AND GUARANTEE USED.]
6.- Rights of Data Subjects
The user can exercise the rights of access, rectification, erasure, objection, restriction of processing, and data portability, where applicable. The user may also withdraw previously granted consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, a request can be sent to administracion@mikeli.es or to Paseo Pereda 36, bajo, 39004. Santander, Spain, indicating the right to be exercised and providing the necessary information to identify the applicant. The Controller may request reasonable additional information to verify the identity of the applicant.
If the user considers that the processing of their data does not comply with regulations, they may file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos).
7.- Security
The Controller applies appropriate technical and organizational measures to preserve the confidentiality, integrity, and availability of personal data, taking into account the nature, scope, context, and purposes of the processing, as well as existing risks.
8.- Policy Updates
This Privacy Policy may be updated to reflect regulatory, technical, or organizational changes. The current version will be available on this website.
Last updated: July 29, 2026